Welfare Reform Support Officer
Location: Cwmbran Wales
Description: BRC is at present looking to employ Welfare Reform Support Officer right now, this occupation will be placed in Wales. For complete informations about this occupation opportunity kindly see the descriptions. BRC are looking to recruit a Welfare Reformer Support Officer. The aim of the role will be to contribute to the provision of an effective customer focused tenancy advice service through co-ordinating and delivering a targeted and personalised support service to enable residents to move to more affordable alternative accommodation.
Key responsibilities include undertaking research into under occupation issues, identify households that are under occupying and establishing procedures for the successful delivery of an under-occupation scheme. You will also be required to provide advice and support to those residents seeking to downsize and making necessary arrangements associated with relocating.
The following experience is required for this role:
Previous relevant experience of working with a cross section of service users, some of whom may be vulnerable Sound working knowledge of housing management services and legislation, in particular a thorough understanding of the forthcoming welfare reforms Ability to monitor, analyse and report performance management information, including budgets Experience of partnership arrangements and working in a multi-agency environment Experience of supervising and managing staff Demonstrate assertiveness and sensitivity in dealing with difficult and complex cases Relevant housing/professional qualification or equivalent through experience Experience of policy development and implementation Experience of developing and maintaining effective customer focused services
For further information please contact Richard Thomas on apply-21809701-2513@at.idibu.com
- .
If you were eligible to this occupation, please email us your resume, with salary requirements and a resume to BRC.
If you interested on this occupation just click on the Apply button, you will be redirected to the official website
This occupation starts available on: Fri, 27 Jul 2012 15:21:46 GMT