Experienced Service Administrator Required For Busy Commercial Centre
Location: Cardiff Wales
Description: Perfect Placement UK is hiring Experienced Service Administrator Required For Busy Commercial Centre right now, this occupation will be placed in Wales. Detailed specification about this occupation opportunity kindly read the description below. Our client, a Commercial Franchise Main Dealer in the Cardiff area, is currently looking to hire an experience! d and professional Service Administrator for their busy Service Department!
Objectives:
To produce an accurate invoice/claim to allow prompt payment
To provide effective day to day workshop administration from job card to invoice
To ensure all scanned job packs meet the manufacturers Warranty/Repair & Maintenance (R&M) standard
To encompass a supportive role within general aftersales activities.
Key Responsibilities:
Audit job card packs in line with manufacturer guidelines
Ensure all invoiced job packs are scanned in to file director against WIP number
Submit eskulabs/one link requests as required
Obtain and update order numbers
To resolve account queries within 14 days of receipt
To post and reconcile warranty/R&M payments on a weekly basis
To resolve R&M/Warranty denials and queries within 5 days
Maximise available hours to ensure sold hours targets are achieved
To maintain Work in Progre! ss (WIP) to agreed levels through out the month
Ensure WIP! remains current and that any aged WIP can be explained
Ensure all claims submission timeframes are adhered to
Liaise with manufacturer as required via telephone, email etc
Key Performance Measures:
All job cards to be invoiced within 48 hours of completed repair
R&M/Warranty claims to be submitted within 10 days from repair date
WIP to remain current and at agreed levels
Maintain labour sales in line with daily operating controls at all times
In order to be eligible for this role you will require previous experience of invoicing/administration in the automotive sector alongside Kerridge/ADP DMS experience.
For your hard work our client is offering a starting salary of 18-19,000 per annum with manufacturer training and fantastic career prospects with a well-regarded brand. You are required to work a 40 hour week Monday to Friday with Saturday mornings on a rota.
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If you were eligible to this occupatio! n, please email us your resume, with salary requirements and a resume to Perfect Placement UK.
If you interested on this occupation just click on the Apply button, you will be redirected to the official website
This occupation starts available on: Wed, 11 Sep 2013 21:59:34 GMT
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