Battery Technician
Location: Wrexham Wales
You will be driving one of our trademark AA liveried vans so you will be expected to be a brand ambassador; professional, efficient and providing only the best customer service. You will provide advice and assistance at the roadside and be able to direct members to our other AA services or departments if necessary.
What will I be doing?
Effectively, and safely, diagnosing and repairing a range of battery related faults on member's vehicles (both private and commercial) at ! the scene of the breakdown. With the help of training and supp! ort from the AA you will also be trained to carry out other simple breakdowns.
It’s not always a 9 to 5, Monday to Friday job. We make sure that AA members and business customers receive the level of service required wherever they need it, whenever they need it. Because of this, you'll work shifts, which could include evenings, weekends and bank-holidays, and in busy periods, you’ll also be asked to work some overtime, and occasionally be on standby. In return, you’ll have the open road as your office.
You’ll ensure the optimum use of time and costs when undertaking diagnostic work â€" assessing the need for and arranging, in conjunction with our Operations Centre, garaging and/or Recovery assistance when a roadside fix is not possible.
You will keep up to date with technological and safety developments, with the help of our support teams, and maintain a thorough understanding of the effect of changes on the diagnosis and repair of motor v! ehicles.
What do I need?
You will need a practical knowledge of batteries, the electrical workings of motor vehicles, and you will be expected to satisfactorily complete a Patrol Recruit Training course. You will be able to do basic repairs and give advice to our members on Battery related faults. The ideal candidate may already hold either a level 1 or 2 motor vehicle qualification and have workshop experience gained from either an independent or franchised automotive environment.
As part of our roadside team your personality and attitude are vital in improving sales for our business; you will need to be confident in explaining the benefits of AA products and services so that our customers, and prospective customers, understand what we can offer.
You’ll be dealing with customers in stressful situations, so you’ll need to be able to instil confidence and trust, while explaining the options available.
Due to the nature of the ! work you will need to hold a full valid driving licence covering B or B! E categories. If you don’t yet have the BE category, you’ll need to complete this before you begin - however we will fund this as part of your induction with us.
If this sounds like you and you have six points or less on your licence then apply online today.
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If you were eligible to this occupation, please email us your resume, with salary requirements and a resume to The AA.
If you interested on this occupation just click on the Apply button, you will be redirected to the official website
This occupation starts available on: Tue, 31 Dec 2013 17:46:36 GMT