Media Call Center/Customer Service Representative - New Castle, PA
Location: New Castle Wales
Description: InfoCision is looking of Media Call Center/Customer Service Representative - New Castle, PA right now, this position will be placed in Wales. For detail informations about this position opportunity kindly read the description below. Call Center/Customer Service Representative Do you enjoy talking with people and making a difference in their lives? Then being a Customer Service/Call Center Representative with InfoCision is where you should be! No matter which client you may represent, you can rest assured that you are working for the highest quality call center company in the world!
As part of our Media Call Center, you will be working in an exciting Sales and Customer Service oriented environment. The ma! jority of your day, you'll handle primarily inbound calls for ! some of our nation's most successful Fortune 100 companies. There is a variety of work that makes every day exciting and interesting. We're looking for individuals who have great attitudes and share this same commitment for quality.
Responsibilities:
» Conduct both inbound and outbound customer service calls; percentage varies depending on client needs and call volume
» Use state of the art technology to complete data entry and clerical functions in multiple Windows applications including customer order information, billing system, and/or our credit check system
» Relax, enjoy and feel confident on your calls while using our specialized online Scripting and call flow information to provide top level customer service
» Achieve new learning, quality, and career heights with help from our dedicated training and mentoring team members
Job Requirements:
» Basic computer skills are required; proficiency navigating between m! ultiple windows is desirable
» 1 year of previous related employment is desired; any experience in sales, call center, telemarketing, and/or customer service is helpful
» Good written and verbal communication skills required
» Strong people skills; friendly, listens well, articulate, self-assured, and professional
» Patient, empathetic, team oriented, adaptable, coachable, dependable, motivated with a strong work ethic and high degree of integrity
» Has the ability to work a specified flexible work schedule including working one weekend day
» Pass a Criminal Background Check
» High school diploma or general education degree (GED) is desirable, Some college preferred
We welcome candidates from any background including experience in previous roles such as:
Account Manager, Business Development Manager, Customer Service Agent, Customer Service Representative, Inside Sales, Outside Sales, Inbound Sales, Retail Sales, Retail M! anagement, Cashier, Teller, Banking Representative, Collector, Collecti! ons Representative, Billing, Medical Biller, Team Leader, Store Manager, Receptionists, Administrators or Support Personnel.
Interested candidates please Apply Online Now!
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If you were eligible to this position, please email us your resume, with salary requirements and a resume to InfoCision.
If you interested on this position just click on the Apply button, you will be redirected to the official website
This position starts available on: Wed, 04 Dec 2013 18:17:37 GMT
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